• Arrival / departure transfers in Entebbe
• All transfers while in Bwindi Impenetrable National Park
• 2 Gorilla permits and all park entrance fees
• English speaking driver/guide, conversant with the proposed destinations
• Selected beverages while at Buhoma Lodge
• Return flights Entebbe / Bwindi Impenetrable National Park

• Any items of personal nature such as beverages (where not specified), telephone calls, souvenirs, etc
• International flights and visas to Kenya
• Tips / gratuities for the camp / lodge staff and your driver / guide
• Medical / Travel insurance
• Entrance fees for cultural visits and schools
• Change in itinerary
• Any extras not mentioned above such as extra meals or activities

Important notes;

Visas;
Ugandan visas are required by citizens of the European Union, the USA and Japan; other nationals basically with the principle of reciprocity. Entry visas can be applied online http://www.visas.immigration.go.ug/ or gotten on arrival, applicants must have a valid travel document not less than 6 months from the date of departure. A single entry visa costs US$ 50, and is valid for three months.
NB- The EAC Tourist visa allows you to visit Kenya, Rwanda and Uganda within 90 days and costs US$ 100

Booking Terms & Conditions
1) All quotations are net /non-commissionable and inclusive of statutory taxes/levies.
2) Once a booking is confirmed, an invoice will be sent, after which payment should be made immediately to secure bookings.
3) We shall NOT be liable for any excursions or extra services NOT booked through our offices while on tour.
4) For payments made in cash, US Dollar notes older than 2006 are not accepted, US$ 2 bills not accepted as well.
5) Invoices are subject to a fee of US$ 35.00 towards International Bank Telegraphic transfer charges.

Gorilla Permits
Gorilla permits are confirmed via payment of US$ 600 per permit to Uganda Wildlife Authority (UWA), who confirm the permits on first come first serve basis. Primate Expeditions Ltd shall NOT be held responsible if at the time of receipt of payments the permits will not be available.
NB:
a) Gorilla Permits based on current Government Park Tariffs. Park fees are subject to change without prior notice.
b) Gorilla permits are non-refundable & non-transferable

Cancellation Policy: The cancellation policy for safari sector excludes permits policy:
a) To cancel any reservation, Primate Expeditions Ltd must be notified in writing as soon as possible.
b) Notice of cancellation is only effective when it is received in writing.
c)  In such case the following cancellation charges will be payable on accommodation and related services:
 i. If cancelled 60 days and over – No charges.  
ii. If cancelled 59 – 36 days and under, 45% cancellation charges will apply   
iii. If cancelled 35 – 16 days and under, 75% cancellation charges will apply   
iv. If cancelled 15 days and under, 100% cancellation charges will apply
d) Unused portion of any Safari or Tour is not refundable.
e) The small and up market properties such as Apoka Lodge, Clouds Gorilla Mountain Lodge, Semliki lodge and Pineapple Bay and any other as advised at the time of quotation/booking may require a non-refundable deposit to guarantee bookings. This will be communicated at the time of booking.